PRIVACY POLICY

Privacy is important to VALENCIA VINTAGE SL. This policy contains the practices related to the processing of personal data on the VALENCIA VINTAGE SL websites, such as the type of data that is collected, monitoring, use and disclosure thereof.

At VALENCIA VINTAGE SL we understand that the privacy and security of personal data is of vital importance. Therefore, this policy establishes what we do with the information and what we do to keep it secure. It also explains where and how we collect information, as well as the data protection rights of the data subject.

This policy applies to those who access and use the services of our website and those who interact with VALENCIA VINTAGE SL on social media (our "Services").

This policy defines our commitment to protecting personal information. We recommend reading our privacy policy before continuing browsing.

This privacy policy was last updated on November 30, 2023

1. Identification of the company name of the person responsible for the treatment

In accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data ( hereinafter RGPD) we inform that the personal data obtained from the owner of the data, as well as the data generated in the context of the activity of our website will be processed by:

Company name: VALENCIA VINTAGE SL
N.I.F/C.I.F.: B56483449
Address: Calle La Paz Nº21 of Valencia 46003 (Valencia).
Residence: Spain
Contact email: Contact page
Telephones: 697 78 75 94
Purpose: Online trading of second-hand goods

2. General privacy principles.

VALENCIA VINTAGE SL collects and processes personal information adopting the following principles:
The data is treated fairly, legally and transparently.
The data is collected for specific, explicit and legitimate purposes and is not processed in a manner incompatible with such purposes.
The data is adequate, relevant and limited to what is necessary in relation to the purposes for which the processing occurs.
The data is accurate and up-to-date. Inaccurate data will be updated or deleted.
Data is retained in an identifiable format for no longer than necessary
The data is processed securely through appropriate and effective technical and organizational measures against unauthorized or unlawful processing and against accidental loss, destruction or damage, through the application of appropriate technical or organizational measures ("integrity and confidentiality"). 
We are committed to the principles of data protection by design and data protection by default.
3. How we collect your personal data and how it is used.
Directly from the owner:  We may collect personal data when you make a query through the contact forms, or when you are assigned an access account, among others.
From Cookies: We may collect information from “cookies” that we may store on the user's device. Cookies are small data files stored on the hard drive or device memory. For more information about the use and purposes of cookies, you can access our cookie policy.
Logs: In the context of our website activity, we may record certain information and store it in log files when you interact with our Services. This information may include Internet Protocol (IP) or other device addresses or identification numbers, as well as browser type, Internet service provider, etc.
4. Cases where our website requests your personal data

4.1 When you register as a user of our platform
4.2 When queries are made through the contact form or through our email.
4.3 When you subscribe to our newsletter.
4.4 When the user makes reviews about our company or our products and services.
4.5 When any of the services and/or products we offer are requested.
4.6 When the products offered on the website are purchased online.
4.7 When reviews are written of the products offered on the Web.

5. Purposes for which we process your personal data.

At VALENCIA VINTAGE SL we process the data necessary to manage and optimize our services and commercial relationships for our users and clients. In addition, we also use this information to send advertising of interest to users, related to our products and services.

Personal data is collected and processed for the following purposes:

Category of interested parties Purpose
Cookies The Website has technology for the implantation of files called cookies on the User's computer. Cookies are used to improve your browsing experience on our website, analyze user navigation and be able to offer you personalized content. In any case, they can be blocked or disabled through the browser configuration options. If you want more information you can consult our Cookies Policy.

Web Query User Attend and respond to communications or requests received either through email or the contact form of the WebSite www.valenciavintage.es
Newsletter User Make regular electronic commercial communications about news, publications, offers, promotions, events and other information related to the activities of VALENCIA VINTAGE SL
Registered User Manage the accounts of registered users on the VALENCIA VINTAGE SL Website, to allow their identification and access to the services and functionalities that we offer to our registered users.
Ecommerce Client Process, manage, send, invoice and collect the sale of those products or services that have been purchased by the client at www.valenciavintage.es
User reviews Manage, moderate and publish reviews on our website


6. Legal bases of the treatment and mandatory or optional nature of the treatment

The legal bases are linked to the purposes of the previous point according to the letters assigned in the table.
Category of interested parties Legitimation for data processing
Cookies The consent given when accepting cookies from VALENCIA VINTAGE SL, except for cookies considered technical and necessary for the optimal functioning of the Website.
Web Consultation User Consent that is requested when contacting through the Web. The interested party may withdraw consent at any time. In no case will the withdrawal of consent condition the provision of other services.
Newsletter User Consent that is requested when you subscribe to commercial communications. The interested party may withdraw consent at any time. In no case will the withdrawal of consent condition the provision of other services.
Registered User Execution of a contract according to the conditions of use of the platform.
If you do not provide the necessary data, it will not be possible to process user registration.
Ecommerce Client

Execution of a sales contract according to the terms and conditions contained in our general conditions of sale of www.valenciavintage.es.
If you do not provide the necessary data, the contract will not be possible.
User Reviews The consent given with the very action of making comments about the products purchased. The interested party may withdraw consent at any time. In no case will the withdrawal of consent condition the provision of other services.

7. Data provided voluntarily by the interested party

Category of interested parties Data provided by the interested party
IP cookies, navigation data, statistics, etc.
Web Query User Name, Last name, email, subject, message,
Newsletter User Name, Surname, email.
Registered User Name, Surname, address, date of birth, email, telephone.
Ecommerce Customer Name, Surname, NIF/CIF, shipping address, billing address, email, telephone, phone number, bank account number, order details. We never collect and store the data subject's credit card data.
User Reviews First Name, Last Name, Email, Message

8. Conservation of personal data.

VALENCIA VINTAGE SL only stores your personal data to the extent we need it in order to be able to use it for the purposes of point 5, and according to the legal basis for its processing and in accordance with applicable law. Your personal information will be kept as long as a contractual and/or commercial relationship exists or as long as you do not exercise your right to deletion, cancellation and/or limitation of the processing of your data.

Once the relationship with you has ended for any of the reasons indicated, the information will be kept duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or other liability may arise. contractual of its treatment, which must be attended to and for which its recovery is necessary.

Those data that are processed for direct marketing purposes will be kept indefinitely until the interested party requests its deletion.

Specific:

Category of interested parties Conservation Period
Cookies According to the deadlines indicated in the cookie policy
Web Consultation User 3 years since last contact
Newsletter User The data linked to the newsletter will be kept until the interested party requests its deletion.
Registered User Until the account is closed or 3 years from the last connection.
Ecommerce Client The data will be kept as long as your relationship with VALENCIA VINTAGE SL is active (and you do not request its deletion) and, in any case, for 6 years according to the regulations that apply to the treatment described.
User reviews The data will be kept indefinitely as long as the interested party does not request its deletion
9. Recipients or third parties to whom we may communicate personal data.

9.1 Personal Data may be shared for the purposes established in point 5 in the following cases:

Category of interested parties Data Recipients
Ecommerce Client
Registered User Newsletter and email marketing management platform (Service provider contracted by the Organization)

Ecommerce Client Banks, savings banks and rural banks
Tax administration
Administrative and business advisory services (Service provider contracted by the Organization)
Ecommerce Client Transport and courier companies in charge of shipping orders
Ecommerce Client Payment gateways and online payment systems.


In general, for all categories of interested parties, personal data can be shared:

9.1.1 To comply with our legal obligations: when disclosure is necessary to comply with our obligations under laws, regulations, legal processes or governmental requests that affect us.
9.1.2 For the formulation, exercise or defense of claims or when courts act in the exercise of their judicial function: In certain circumstances, the disclosure of personal data may be mandatory because it is subject to a judicial request, order or subpoena. .
9.1.3 In sales, merger, acquisition or similar transactions: In the event of a merger, acquisition, sale of all or a substantial part of our assets or other similar sales transaction, personal data may be transferred as part of that transaction. If necessary, the owner of the data will be notified of said circumstance.
9.1.4 For the provision of services by suppliers acting on our behalf From time to time, we enter into contracts with carefully selected third parties so that they can help us provide the services of the Website such as:
A) Hosting services Hosting for the purpose of providing hosting and email services.
B) Computer consulting and web design services: to offer technical support on the code created for the Web
9.1.5 Aggregated or Non-Identifiable Data: We may share aggregated or other non-personal information that does not identify the data subject in order to improve the experience of our Services.

9.2 Personal Data may be shared outside the EU, for the purposes established in point 5 in the following cases:

There are no International Data Transfers outside the EEA

10. Security measures adopted in relation to the processing of personal data

VALENCIA VINTAGE SL implements and applies appropriate technical and organizational security mechanisms and measures to guarantee a level of processing security appropriate to the risk.

To this end, VALENCIA VINTAGE SL, on the basis of an objective evaluation, has identified, analyzed and evaluated the risks of variable probability and severity for the rights and freedoms of natural persons and, consequently, has applied mechanisms, guarantees and timely security measures and effective to eliminate or mitigate identified risks. Specifically, appropriate and effective technical and organizational measures are adopted to mitigate the risks of accidental or unlawful destruction, loss or alteration of personal data transmitted, preserved or otherwise processed, or unauthorized communication or access to said data.

Likewise, VALENCIA VINTAGE SL guarantees compliance with the duty of professional secrecy and confidentiality in all its employees, contractors, and third parties who use personal data.

11. Rights of the Interested Party.

The user may direct their communications and exercise their data protection rights following the formalities imposed by data protection regulations.

In all our operations related to your privacy, we strive to comply with current regulations, which contain a series of rights for the interested party that we list below:
Your rights What does it mean?
Right to information You have the right to be presented with clear, concise, transparent and easy-to-understand information about how we use your personal data and about your rights. We provide you with this information in this Policy in point 5.
Right of access You have the right to access the personal data we have about you (with certain limits). Requests that are manifestly unfounded, excessive or repetitive may not be met. To exercise this right, please contact us by any of the means below. indicated.
Right to rectification You have the right to have your personal data rectified when it is inaccurate or no longer valid or to have it completed when it is incomplete. To exercise this right, please contact us by any of the means indicated below. If you have an account, it may be easier to correct these yourself by modifying your profile.
Right to deletion/right to be forgotten In certain cases, you have the right to have your personal data deleted or deleted. It should be noted that this is not an absolute right, since we may have legal or legitimate reasons to retain them. If you want us to delete your personal data, please contact us by any of the means indicated below.
Right to withdraw consent at any time when data processing is based on consent. In the event that consent has been granted for any of the purposes informed and determined in the treatments to which we refer, we inform you that you have the right to withdraw consent at any time, without affecting the legality of the treatment based on consent prior to its withdrawal. To find out which treatments are based on consent, we refer you to point 5 of this policy. If you wish to withdraw your consent, please contact us by any of the means indicated below.
Right to object to processing based on the satisfaction of legitimate interests You can object at any time to our processing of your data when the processing is based on the satisfaction of legitimate interests. To find out which treatments are based on consent, we refer you to point 5 of this policy. If you wish to exercise this right, please contact us by any of the means indicated below.
Right to file a claim with a supervisory authority Likewise, we inform you that when you have not obtained satisfaction in the exercise of your rights or the way in which they are exercised, you may file a claim with the Supervisory Authority. If you want to know more information about this right and how to exercise it, you can contact the AGPD:  http://www.agpd.es/ Tel. 901 100 099 and 91.266.35.17. C/Jorge Juan,6 28001-Madrid. Do not hesitate to contact us by any of the means indicated below before submitting a claim to the competent authority in matters of data protection.
Right to data portability You have the right to receive the personal data that concerns you and that you have provided to us in a structured, commonly used and machine-readable format, to be able to transmit them to another data controller, when the treatment is based on the execution of a contract or in your consent and the treatment is carried out by automated means. To find out which treatments are based on consent, we refer you to point 5 of this policy. For more information, contact us by any of the means indicated below.
Right to limit processing You have the right to request the limitation of the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so we may store it, but we will not be able to continue using or processing it. This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows: that the interested party challenges the accuracy of the personal data, during the period that allows the person responsible to verify its accuracy; that the processing is unlawful and the interested party opposes the deletion of the personal data and requests instead the limitation of its use; that the controller no longer needs the personal data for the purposes of the processing, but the interested party needs it for the formulation, exercise or defense of claims; that the interested party has objected to the processing pursuant to Article 21, paragraph 1, while verifying whether the legitimate reasons of the person responsible prevail over those of the interested party. If you wish to exercise this right, please contact us by any of the means indicated below.
Right to deactivation of Cookies At any time you can proceed to deactivate Cookies. As a general rule, the configuration of Internet browsers is usually set by default to accept Cookies, however, you can easily disable them by changing the browser settings. Many of the cookies are used to improve the usability or functionality of websites, so Therefore, if you disable them, it may prevent you from enjoying all or part of the services provided through our website, you may have usability problems or you may have problems with your session if you start one. If you wish to limit or block all cookies established by our websites (which may prevent you from using certain parts of the website) or by any other websites/applications, you can do this through your browser settings.
How can you exercise your data protection rights?

To exercise your rights, you must submit a letter to the address: Calle La Paz Nº21 de Valencia 46003 (Valencia), or to the following email: Contact page indicating “RGPD Valencia” in the subject line. You must specify which of the rights you are requesting to be satisfied and, in turn, it must be accompanied by a photocopy of your DNI or equivalent identification document. If you act through a representative, legal or voluntary, you must also provide a document that proves your representation and an identification document. If you want to have a model for this you can:
Please use an official Agency model: https://www.aepd.es/reglamento/derechos/index.html
Good to ask us for a model: Contact page
12. Processing of special categories of personal data and personal data relating to criminal convictions and offenses

In the formalization of free text fields, the introduction of personal information relating to personal data that reveals ethnic or racial origin, political opinions, religious or philosophical convictions, or union membership, and the processing of genetic data is not permitted. , biometric data aimed at uniquely identifying a natural person, data relating to health or data relating to the sexual life or sexual orientations of a natural person, as well as personal data relating to criminal convictions and offences. If you enter any information related to the aspects mentioned in any of our forms or through email, they will be immediately deleted from our information systems without being able to respond to the query made, since such data is neither necessary nor relevant for the purposes determined in the treatments of this Website.

13. Links to other websites

We sometimes provide you with links to other websites, but these websites are not under our control. Therefore, we will not be responsible for any problems that arise in relation to the use of personal data, the content of the website or the services offered by these websites.

14. Data quality

The User declares that the data provided, whether his or her own or that of third parties whom he or she represents, is true and truthful and is responsible for communicating any modification or update thereof. The user will be responsible for any damage or loss, direct or indirect, that may be caused to VALENCIA VINTAGE SL or any third party as a result of providing false, fraudulent, inaccurate, incomplete or outdated personal data.

The data requested by the User indicated with an asterisk (*) will be strictly necessary to be able to contact the User. In no case will failure to provide more data than what is strictly necessary imply a reduction in the quality of the service.

15. Data of minors or incapable persons

The use of the Service is not permitted for minors, so if you are under 16 years of age, we ask you to refrain from using the services of our website.

VALENCIA VINTAGE SL may request additional information or documentation in order to verify the age of the interested party, taking into account the available technology.
Data update

The user is the only source of information for their personal data, therefore VALENCIA VINTAGE SL, requests that, in order to keep their data updated and up-to-date at all times in accordance with the principles of the RGPD, inform the address indicated for the exercise of the rights of access, rectification, cancellation and opposition, any variation thereof, as well as the cessation of its activity in the entity it represents if applicable, to proceed with the cancellation and/or treatment history of them.

17. Consent for advertising submissions.

According to the LSSI Law. VALENCIA VINTAGE SL will not send commercial communications by e-mail or other equivalent means of electronic communication that have not previously been authorized by the recipient through the authorization systems used by VALENCIA VINTAGE SL.

In the case of those users with whom there is a prior contractual relationship, VALENCIA VINTAGE SL is authorized to send commercial communications regarding products or services of VALENCIA VINTAGE SL that are similar to those that were initially contracted with the client. . In any case, the user can voluntarily request exclusion from receiving further commercial information through the Customer Service channels after proving their identity, or by unsubscribing from the advertising email itself.
Personal data will be kept in our information systems indefinitely to carry out commercial communications about the company's products and services, as long as the right to object to said advertising mailings is not used.

18. Social Networks

When you become a fan, follower or analogue of VALENCIA VINTAGE SL on the different social networks and in the context of this treatment, you must bear in mind that VALENCIA VINTAGE SL can only consult or delete your data in a restricted manner by having a specific profile. Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user on the social network itself. By default you consent:

a) The processing of your personal data in the environment of said social network and in accordance with its Privacy policies.
b) VALENCIA VINTAGE SL's access to the data contained in your profile or biography, depending on the configuration you have of your privacy on each network, these will be more or less extensive.
c) So that the news published about our events, or our comments may appear on your wall or biography.
d) To receive communications about our products/events.

If you want to stop following us, you just have to click on the “Stop being a fan” or “unfollow” option.

19. Modification of this privacy policy

VALENCIA VINTAGE SL reserves the right to modify this policy to adapt it to future legislative or jurisprudential developments, as well as industry practices, informing users in advance of any changes that may occur.

The uninterrupted use of VALENCIA VINTAGE SL by the User will constitute a ratification of this document, with the modifications and changes that may have been introduced.

For the same reasons mentioned above, VALENCIA VINTAGE SL reserves the right to modify or interrupt the VALENCIA VINTAGE SL Service in whole or in part, with or without notification to the user. VALENCIA VINTAGE SL will not be responsible to the User or third parties for having exercised their right to modify or interrupt the VALENCIA VINTAGE SL Service.